Terms & Conditions
THESE TERMS AND CONDITIONS ("TERMS") APPLY TO ANY COURSE PROVIDED BY US THAT IS BOOKED VIA https://clubs.classforkids.co.uk ("WEBSITE"). PLEASE READ THE TERMS CAREFULLY BEFORE MAKING A BOOKING BECAUSE YOU WILL BE BOUND BY THEM ONCE A CONTRACT COMES INTO EFFECT BETWEEN YOU AND US IN ACCORDANCE WITH CLAUSE 2. BY FILLING OUT THE BOOKING FORM AND CLICKING "CONTINUE" YOU ARE DEEMED TO AGREE TO THESE TERMS.
YOU SHOULD PRINT A COPY OF THESE TERMS FOR FUTURE REFERENCE.
1 Information about us
1.1 References in these Terms to “we” or “us” are references to Colchester United Community Foundation.
1.2 You can contact us if you have queries in relation to your Booking or for any other reason on 01206 755160, email cucf@colchesterunited.net or by clicking here.
1.3 The Website is operated by Class for Kids, 180 W George Street, Glasgow, G2 2NR
2 Your Booking
2.1 By filling out a booking form via the Website and clicking "Book Now" you are submitting a request to book a place on the specified course. All requests are subject to acceptance by us and we will confirm such acceptance to you by sending an email to the address that you provide during the booking process to confirm the details of the booking and that payment has been taken via your chosen payment method ("Booking Confirmation").
2.2 At the point we send the Booking Confirmation a legally binding agreement is formed between you and us on these Terms (“Agreement”). The Agreement is always conditional on payment being authorised by your card issuer or bank.
2.3 The Course Details are subject to change at any point up to the start of the Course and we advise you to check the Website regularly. If we have to make changes to the Course Details less than 7 days before the Course start date where possible we will also notify you of this directly by email.
2.4 By making a booking you warrant that you are at least eighteen years of age and a UK resident.
2.5 You can book a trial on specific courses with us. Once the participant has attended their trial a booking link will be emailed to them. You can either accept or reject the offer but if no response is received within 48 hours, your place will be offered to the next person on our waiting list.
3 Course Fee and Payment
3.1 Except in the case of manifest error, the fee payable for the Course that you book is the fee for this Course stated on the Website when you make your booking (“Course Fee").
3.2 The Course Fee must be paid in pounds sterling using a credit or debit card via the Website at the time of booking. We accept payment with cards including; MasterCard, Maestro, Visa and American Express. You confirm that the credit or debit card details which are being used are yours. All payment details you provide will be subject to validation checks and authorisation by the bank or card issuer.
3.3 Our payment service providers will process your payment on a secure site. We reserve the right to refuse credit or debit card payments in our reasonable discretion.
4 If we have to cancel a Course
4.1 If we have to cancel a Course we will let you know as soon as possible and will try to offer a place on an alternative course of the same value wherever possible.
4.2 In the event we have to cancel a Course due to adverse weather conditions that are out of our control, a refund/ credit will not be issued.
5 If you have to cancel a Booking
5.1 To cancel a Booking prior to the start date of the course send us an e-mail explaining that you would like to cancel and stating your name and the Course Details to the customer services contact set out in Clause 1 above. In some circumstances refunds may be issued but this will be at our discretion. If we are unable to provide an alternative course, we will offer you a credit or refund minus the 5% fees we incur from bank and platform charges. Please note all credits have a validity period of 3 months from when they are sent to you.
6 Special Offers
6.1 From time to time we make certain special offers available. Full details of the offer and any specific terms and conditions that apply to the offer will be available on the Website.
7 Our Staff
7.1 We confirm that all our coaching staff have been subject to Disclosure and Barring Service (DBS) checks (previously CRB checks) and hold suitable coaching and first aid qualifications. Please see the Website for further information.
8 Photographs
8.1 Please note that from time to time we may take pictures of the children who take part in a Course and these photographs may be used for promotional purposes. If you do not wish your child to be photographed, please email us at cucf@colchesterunited.net
9 Liability
9.1 You will be required to accept a disclaimer at the time of booking confirming certain information and accepting that, in the absence of any negligence on our part, participation in the Course is at your own risk ("Disclaimer").
9.2 We have public liability insurance cover of at least £2 million.
9.3 We do not accept liability for loss or theft of personal belongings that occurs while on the Course. If your child brings valuables with them this will be at your risk.
10 Complaints
10.1 We are committed to ensuring your child has a great experience but if you or your child is not entirely happy with its experience please contact the Head Coach of the Course in the first instance. If your complaint has not been resolved to your satisfaction, please contact us using the contact details in Clause 1 with full details of the complaint and we will attempt to resolve it as quickly as possible.
11 Medical / Dietary / Other Requirements
11.1 If any child included on your Booking:
(a) has specific dietary requirements;
(b) is taking medication;
(c) has allergies; and/or
(d) has any special needs that will affect his or her participation in the Course
it is your responsibility to inform us of this and provide all necessary details about this at the time of Booking.
11.2 Please note that our staff are not permitted to take responsibility for or to administer medicines and therefore you are responsible for ensuring any medicine is available and taken correctly.
11.3 We will maintain a register of children attending each Course. Please note that it is your responsibility to sign in at the beginning of each day of your course and to provide us with details of whoever will be collecting your child at the end of the day.
12 Discipline
12.1 Children attending our Courses will be treated with respect and must treat others with respect. We reserve the right to terminate this Agreement and refuse to allow your child to continue attending a Course if our staff deem their behaviour to be unacceptable.
13 Data Protection
13.1 When you make a booking to attend one of our classes Class for Kids will allow access to your Parent Account, as well as the information for the child for whom you have made the booking. In order to deliver the classes, we may collect additional information such as levels of ability and any specific access requirements etc. The information disclosed to us by Class for Kids and collected by us is regarded as shared personal information that is controlled jointly by Class for Kids and us. Both parties shall be controllers and will be required to comply with all the obligations imposed on a controller under the applicable data protection laws.
13.2 Our Privacy Policy explains how we use and protect your information and your individual rights regarding it. The policy is made available to you when you make a booking with us. If you wish to obtain a copy, please contact us on the number provided in section 1.
13.3 Class for Kids Privacy & Cookies Policy and Data Protection Policy is available on their website.
14 General
14.1 We can transfer any of our rights or obligations arising under this Agreement to another person at any time, but this will not affect your rights. You may not transfer your rights or obligations arising under this Agreement without our prior written consent.
14.2 If any court or competent authority decides that any of the provisions of this Agreement are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
14.3 These Terms and the Disclaimer set out the whole of the Agreement between you and us in relation to the subject matter of this Agreement and supersede any prior agreement, understanding or arrangement between us about such subject matter whether oral or in writing.
14.4 This Agreement shall be exclusively governed by and construed in accordance with the laws of England and Wales and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.
15 - Specific Terms & Conditions
All cancellations carry a £10.00 administration fee. Refunds/credit notes may be issued at the discretion of CUCF on receipt of a written request. All activities are subject to cancellation or change without notice. We do not accept responsibility for loss or damage to property. I have read and accepted the full terms and condition.
Health and safety/child protection: I give permission for staff to administer first aid if necessary, to transfer my child to hospital in an emergency and to sign written consent required by the hospital authorities if the delay in getting my signature is considered by a doctor to endanger my child’s health and safety.
EPI-PEN: Our staff are not qualified to administer Epi-Pen, however they are permitted to do so if we receive written permission stating the following “I hereby give permission for Colchester United Community Foundation staff to administer EPI-PEN to my child. I understand they may not be qualified to so and accept full responsibility.